Call Center AI Agents (Voice & Text)

Supplement your call center with Google's AI powered voice and text agents

Intent based, AI powered agents help promote positive citizens engagement and reduce the amount of incoming calls.

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Business Need:

  • Reduce live operator time thus reducing operational costs
  • Improve citizen services
  • Provide self service capabilities to existing systems


  • DialogFlow sidecar application for FAQs and documentation
  • Integration with existing legacy applications; as an example
  • Integrated telephony gateway